How can we assist you?

asked about General

6 months ago

My autopass is not working. How to get replacement for new card?

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How can we assist you?

1 Answer

0
Aiden Chong

Hi Firdauss, please approach the staff stationed at the LTA office at the Checkpoints to verify if the card is faulty. If the card is faulty, you are required to purchase a new Autopass card.

You can put up for refund for your faulty Autopass card at the Checkpoints. LTA will refund of balance of your faulty Autopass card by sending a cheque to your preferred address.

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6 months ago