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asked about General

10 months ago

What should I do if my cashcard has expired and there’s value in it?

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How can we assist you?

1 Answer

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Cheryl Wong

Hi Bron,

You are entitled to a full refund of the remaining stored value in the CashCard within 2 years after the validity period. If your CashCard has expired for more than 2 calendar years after the Validity Period, NETS shall be entitled to levy a service charge of S$1.00 per month or such other amount as NETS may determine from time to time, such levy to be deducted monthly from the Stored Value commencing the month after the end of the two years until the Stored Value is fully depleted, or until the 72nd calendar month (6 calendar years), whichever is the earlier

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10 months ago