Related Questions
- What should I do if my cashcard is expiring?
- If my cash card is expired and still pass through the ERP gantry, can I get a waiver from LTA on the penalty incurred?
- How come I cannot slot in my EZ-Link and use as my cashcard in my IU unit?
- What will happen when i pass through an operational ERP gantry without a properly inserted CashCard in the IU, or one with insufficient monetary value in the CashCard?
- What are the different types of IU?
How can we
assist you?
How can we
assist you?
1 Answer
Hi Bron,
You are entitled to a full refund of the remaining stored value in the CashCard within 2 years after the validity period. If your CashCard has expired for more than 2 calendar years after the Validity Period, NETS shall be entitled to levy a service charge of S$1.00 per month or such other amount as NETS may determine from time to time, such levy to be deducted monthly from the Stored Value commencing the month after the end of the two years until the Stored Value is fully depleted, or until the 72nd calendar month (6 calendar years), whichever is the earlier