asked about General

almost 6 years ago

How come I cannot slot in my EZ-Link and use as my cashcard in my IU unit?

9,120 Views 1 Answer

How can we assist you?

1 Answer


If you are using an old IU unit, EZ-Link will not be compatible and the gantry is not able to detect your card.

Make sure you check the compatibility of your cards with your IU unit before you exit the gantry (There's different types of gantries also!).

Check out this video explaining the different types of cashcards, IU units and gantries!


almost 6 years ago