How can we assist you?
How can we assist you?
about 2 years ago
The answer is not good and clear.
First of all, if both previous & new owners do not perform any update and registration, how would the system detect/know that there is a transfer of ownership? How would the VEP RFID be void/cease?
Next, how can previous owner update the ownership status/profile in VEP portal? To update ownership, probably new owner info must be provided. But in case you are selling car to used-car dealer, it is a company. you won't have new owner's details to update it.
Furthermore, how to de-link the TnG card with VEP tag? Otherwise, if new owner continue to drive thru CIQ gantry, the charge will automatically link to previous owner's TnG card?
over 2 years ago
over 3 years ago
Yes i just sold my car as it is due to be scraped by End March - Here is the official reply from VEP Support -
Thank you for your email.
Please be informed, the VEP Tag is unique for each vehicle and it is not
Peel-off the VEP RFID tag before sold/scrapped your vehicle is
You are required to do the deregistration at the counter.
If you have not retain the same vehicle registration number.
You are required to register your new vehicle by click 'Register a new
Then, you may book the appointment and collect the VEP RFID tag
During the collection, you may request at the counter for the
previous/unused vehicle to be removed from your ownership in the VEP
But, if you retain the same vehicle registration number.
You may walk in to the counter to do the deregistration process.
These are the mandatory documents your are required to bring along.
Please prepare hardcopies of all the mandatory documents listed below:
- NRIC and Passport copy
- Notice of Transfer Ownership Issued by LTA
After complete the de-registration, you may do the registration for your
new vehicle via online and book the appointment to collect your VEP RFID
tag for the new vehicle.
However, any replacement, deactivation or installation of new VEP RFID
tag will only be available at a later date.
Ministry of Transport, Malaysia will announce once the counter are
opened for operation or may visit our VEP Portal frequently for new
We apologize for the inconvenience caused and appreciate your
understanding on this matter.
VEP Support Team