[2024 Update] Touch 'n Go Card expired? Here's how to get a refund!

Published by on . Updated on 4 Apr 2024
Editors%2 Fimages%2 F1650444187302 Featured+Causeway+ImageWith the borders between Singapore and Malaysia shuttered for a two year period as a consequence of the global coronavirus outbreak, many may still have their now-expired Touch 'n Go cards with them.

Of course, as the situation has since changed and the borders have been fully reopened with cross-border travel in full swing. You can now pop across the causeway for a cheeky fill-up or for a weekend escape, though you'll need a valid TnG card to do so.

But what can you do to retrieve the balance in your old TnG card? Are there facilities and processes to actually get your money back? Considering that we're writing a guide on recovering leftover balance on invalidated cards, we're sure you can work that out for yourself!

Access eRefund Sub-Site

Editors%2 Fimages%2 F1651816390198 Tngportal1The sub-site contains all the links that you'll need to request for your refund. This is also where you go to keep tabs on the refund process.

Sign Up For A MyTouchnGo Portal Account

Editors%2 Fimages%2 F1651816524504 Tng2Before you even think about getting a refund from your old cards, you'll need to make sure that you have a valid MyTouchnGo account. Sign up via this link right here.

Register Your Card

Editors%2 Fimages%2 F1651816102449 TngEnsure that your card is registered in Touch 'n Go's portal.

Request for e-Refund

Editors%2 Fimages%2 F1651816774350 Tng3

Fill in the fields as they are presented. For convenience sake, opt to have the funds reimbursed via your e-Wallet. You can do so by selecting the option for "E-Wallet" in the "Refund Payment Method" section.

And You're Done!

Do note that eRefund requests will not be processed instantly - expect to wait up to 30 days for the funds to be dispersed from the date of submission!

With that, we wish you a happy and safe trip up North with your loved ones. See you across the border!

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Read More: A Beginner’s Guide To Malaysia’s Touch and Go

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