Hi Sskhaw, thank you for your question.

To apply for the VEP, please ensure you have the following documents ready:

- Valid email and password to register a new account.

- Road tax, insurance, or COE with at least 6 months remaining.

- PDF copies of your NRIC (front/back), insurance certificate (not the renewal notice or endorsement), and the LTA letter titled "Vehicle Registration Details."

Below is a step-by-step guide for the VEP application process:

Step 1:

Register Online

Visit the official VEP website at https://vep.jpj.gov.my/#!/ and create an account to track your application.

Step 2:

Confirm Registration

After registration, you’ll receive a confirmation email. Wait for this email before logging in.

Step 3:

Download Touch 'n Go eWallet

Download the Touch 'n Go eWallet from the Apple or Google Play Store. This is required for linking the VEP-RFID tag and reloading your Touch 'n Go card. Singaporeans should select NRIC, while foreigners should choose Passport as the ID type.

If you already have the app, you can proceed to Step 4.

Step 4:

Enter Vehicle Information

Use the portal link from your confirmation email to enter your details, including:

- Vehicle model

- Chassis number

- Certificate of Entitlement (COE)

- NRIC/Passport details (via Singpass)

- Vehicle road tax and motor insurance documents

Step 5:

Wait for Approval

Once approved, you’ll receive a confirmation email to collect your VEP-RFID tag.

Step 6:

Collect Your VEP-RFID Tag

For the COLLECTION/PAYMENT stage, you may proceed to the MYVEP Office at Woodlands and present the COLLECTION page of your application to the staff. They will assist you in selecting a date.

If you haven’t successfully made the payment, you’ll need to complete the TAG OPTION payment online at the Woodlands Centre. You can expect to schedule a fitting date within 2 weeks to have your new VEP RFID tag installed. There is a service charge of S$39 for collection and installation at Woodlands.

For those whose tags have already been processed and sent to the Woodlands Centre, you’ll be able to have the tag fitted on the day of collection.

For any issues, you may visit the VEP Information Centre at 186 Woodlands Industrial Park E5 or email [email protected] (attach a screenshot of the issue, NRIC, and car plate number) for assistance.