How can we assist you?

asked about General

about 2 years ago

How come I cannot slot in my EZ-Link and use as my cashcard in my IU unit?

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How can we assist you?

1 Answer

0
Shafiah

If you are using an old IU unit, EZ-Link will not be compatible and the gantry is not able to detect your card.

Make sure you check the compatibility of your cards with your IU unit before you exit the gantry (There's different types of gantries also!).

Check out this video explaining the different types of cashcards, IU units and gantries!

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about 2 years ago