Hi Arthur Tan, thank you for your question. Generally, insurance companies have different NIMA Protocols.

To gain more comprehensive information, we recommend to contact the insurance company directly. They will be able to provide the detailed guidance, answer any specific questions and walk through the protocol as it applies to the policy and circumstances.

The insurance company has the expertise and resources to assist in navigating the NIMA Protocol effectively, ensuring to receive the necessary support and guidance following a non-injury motor accident.