I previously registered for the VEP but never received or activated the RFID tag. When I attempted to register again, the system indicated that my car registration number is already registered with a status of 'in progress.' Since then, my personal details, such as my passport number and insurance policy, have changed. How can I update my information and register my vehicle now?
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Hi Bw5648, thank you for reaching out!
To resolve this issue, the existing VEP application for your vehicle must be deregistered first. You can do this by selecting the “Request for Deregistration” option on the VEP website: https://vepams.jpj.gov.my/
Alternatively, you can email [email protected] with the following details: a screenshot of the VEP status page, your NRIC, and your car plate number for further assistance.