Testimonials

4.9

Based on 438 Reviews

I had the pleasure of working with Dominic, and I can confidently say that he provided the best customer service I’ve ever experienced. He definitely raised the bar for customer service with his exceptional patience and attention to details. As a first timer, I was clueless at many stages of the process, but Dominic was so calm and understanding, attending to my concern thoroughly. What really stood out to me was Dominic’s incredible patience. He took the time to listen to all my concerns and never made me feel rushed, even when I had multiple questions, some even were basic common questions. He had answered all my queries without sigh. His professionalism and knowledge had reassured me throughout the process. It was, without a doubt, a smooth and pleasant experience for me. His service really exceeds my expectations and changed my view on customer service. Well done Sir. Thank you for your remarkable service.

COE Renewal

Thank you for your patience and help. Without your help, I would not be able to renew COE on time. Based on your experience, many people will not worry about renew COE. Thanks

COE Renewal

This gentleman is undeniably one of the best customer service personnel who have ever existed. Friendly, knowledgeable, and patient. You will be in good hands if Dominic's of your service.

COE Renewal

Transparent transaction, clearly stated all documents needed and signed. Everything to get loan in 2 min from 2 banks. Well recommend Well done Mr Roger.

COE Renewal

Dominic is responsive and helpful even after working hours. Thanks to Dominic's guidance, I was able to renew my COE smoothly. He was a pleasure to work with. Highly recommend him.

COE Renewal

Alaina was very helpful in helping me renew my COE. Patient in replying my multiple queries and explained the process as well. Thank you again :)

COE Renewal

Wan Yin had provided professional advice, patient guidance and timely assistance throughout my whole COE renewal process. I am incredibly grateful for her helpfulness.

COE Renewal

Alaina is very responsive, helpful and knowledgeable, also a big shout out to Dominic who help us with the paperwork and documents.

COE Renewal

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Overall, the process took around 2 weeks, that is because bank loan application and approval takes most of the time. Actual process is 1 day. Wan Yin l, from Motorist, is very efficient and executed whole process through efficient communication, patience and coordination. Thank you Motorist for maintaining high standards on customer focus and process clarity.

COE Renewal

Wan Yin and her colleague are affable, easy to talk to, someone you can ask things and discuss with, as well as someone who can offer helpful advice.

COE Renewal

Nadia was attentive and very patient to explain the process and answer my questions. She kept me updated when seeking loan approvals. Very glad I had her support and guidance. COE extended successfully. Thank you Nadia.

COE Renewal

I reached out to Motorist in Oct 2024 and Roger handled my case. He was patient in answering my queries even though I was not set on renewing my COE yet. This year I decided to renew my COE and Roger managed the process smoothly. My first experience with Motorist was selling my old car back in 2022 and my experience back then had been pleasant. Fast forward to 2025 for my COE renewal, Motorist has proven again to be the best company in terms of efficiency and transparency.

COE Renewal

The service provided was informative, timely and courteous at all times. Thank you for all the assistance provided over the renewing of my car COE.

COE Renewal

Nadia is very knowledgeable and was very approachable. She guided me patiently throughout the process using relevant screenshot and calls as required. At each step she told me what I should be doing next. Thanks to her for doing the whole COE renewal in a seamless fashion.

COE Renewal

Excellent, out-of-this-world customer service and follow up from Mr Dominic Ng for my COE Renewal. Answering all my questions and doubts promptly without fail, giving me valuable advice and suggestions, even after business hours. I cannot thank you enough for an excellent experience, seamless and trouble free and going all the way to secure me a loan which fits my requirements. Do ask for Dominic if you are looking for a similar product, you will not go wrong with his assistance. Thank you once again.

COE Renewal

During the COE renewal processing from the start to the end, Nadia is very helpful, lots of patience, humble, trustworthty and dependable person. I will recommend her to my friends if they want to renew their COE. I appreciated her for the excellent service rendered to me.

COE Renewal

She follows up diligently and assign Dominic to assist me when she was on leave. Dominic in turn gave an awesome support and guided me throughout the process as this was our first time renewing COE through motorist

COE Renewal