My car (BMW 2 series - diesel version) was being recalled by the agent, Performance Motor regarding some issues with the EGR coolant. I was told that this repair could take some time. But I am very upset that there are no courtesy cars available and that I had to fork out the additional cost of hiring a car myself. How absurd!!! Could anyone advise any course of action I can take to recover this additional cost from the agent? Am i the only owner whose car is being recalled?

General 06/08/2019 20 Views

2 Answers

Admin

Hi Gabriel, thanks for leaving a question. It seems you were not the only driver affected. Based on the article below, over 1.6 million vehicles were affected worldwide. The issue with the EGR coolant appears to be a major problem, as the fault could lead to fire “in extreme cases”.

Do check with Performance Motor if they are able to provide you with a courtesy vehicle during this period. Because vehicle recalls are part and parcel of owning a vehicle, it's unlikely that PM has a legal obligation to provide a courtesy vehicle to you.

www.autoexpress.co.uk/bmw/105051/bmw-egr-recall-owners-spend-months-without-cars-while-waiting-for-repairs

1 Upvote Downvote Reply 14 days ago

Any idea if this affects x3 (2013), F25?

0 Upvote Downvote Reply 9 days ago
John

Hi Chye Ling, this particular recall does not affect your vehicle. However, you do have a standing recall for rear seats. You may learn more about it here: https://vrl.lta.gov.sg/lta/vrl/action/pubfunc?ID=EnquireVehRecallForSpecificVeh

Like 9 days ago