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Jayeinthiran Stdl asked about General
16 days ago
Recently, my cash card expired, and I have an older IU model from 2008. I've been unable to find a replacement cash card in stores, and I'm currently using a flash card, which is difficult to manage. Additionally, I've applied for e-ERP. Is there any way for me to obtain a new cash card or upgrade to the newer version of the IU?
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How can we assist you?
1 Answer
Hi Jayeinthiran Stdl! If you are still using a first generation IU, you can purchase a CashCard from the NETS Customer Service Centre. They are located at 351 Braddell Road #01-03 Singapore 579713 and their operating Hours: 8.30am – 5.30pm (Mondays to Fridays). For more details, check this link: https://www.motorist.sg/article/524/2024-update-everything-you-need-to-know-about-your-in-vehicle-unit-iu
As for upgrading to the newer version of the IU. Current IUs will be replaced for free with the upcoming OBUs, which will be able to switch to distance-based charging in the future. When it is your turn, you will be notified via a letter, email and/or SMS from LTA informing you of your two-month installation period and inviting you to book your installation appointment. For more detailed information on the OBU and and the Motorist ERP 2.0 system, you can check out our article here: https://www.motorist.sg/article/2544/the-motorist-guide-to-erp-2-0-in-singapore.